FAQs

What are your shipping policies?

We offer free shipping on all domestic orders.

All orders will be delivered within 2-8 business days (including processing time) via USPS or UPS. You will receive an email confirmation when you place an order and tracking information once the item has shipped. If you do not receive an email confirmation immediately, please check your promotions/spam folders.

We ship all of our items with sustainable packaging materials.

We are not responsible for lost/stolen packages or orders being returned to sender.

What is your return/exchange policy?

We do not offer returns or exchanges. If you are purchasing a vintage piece, please review the product description and inspect the pictures provided before purchasing as vintage items show natural signs of wear. As always, if you have any questions, feel free to reach out before placing your order.

Where are your items manufactured?

All Ametora cut & sew pieces are made in Los Angeles, CA.

Vintage FAQs

What is the difference between listed size and estimated size?

Listed size indicates the size listed on the item’s tag (if available). Our estimates are based on industry standard measurements, but might not perfectly correspond to your size. To make certain your item fits, please compare the measurements provided with the measurements of a similar item of your own.

Are all of the items unisex?

All items are intended to be unisex, however we have provided women’s and men’s sizing estimates to give a better idea of fit. If you have any questions about the fit of an item, please reach out.

How often do you add new items?

New items are released weekly. To stay up to date on the latest drops before they sell out, be sure to sign up for our newsletter.